Upload what you already have — your FAQ, price list, policies, product notes. It answers customers from those documents, shows which ones it used, and admits when it doesn't know.
200 messages a month free · No card requiredA general chatbot will happily invent your refund policy. This one only answers from documents you gave it, and every answer names its sources so you can check.
When the answer isn't in your documents, it says what you told it to say — for example, pointing the customer at your email address.
Follow-up questions work naturally. Ask "and what about weekends?" and it understands what you meant.
Set the assistant's name, greeting, brand colour and instructions — for instance, never discuss pricing and refer those to sales.
All three run from the same knowledge and settings — set it up once.
A chat bubble in the corner. Paste one line before </body> — works with WordPress, Shopify, Wix, Squarespace or plain HTML.
A branded chat page at your own address. Put it in an email signature, a social bio, or a QR code on a printed menu. No website needed.
A REST API with your own keys, so your developer can put the assistant inside an existing app or workflow.
<script src="https://widget.makerbay.app/widget.js" data-key="mb_pk_your_key"></script>
This is the part most chatbots skip. MakerBay keeps every conversation and flags the ones that need you.
An inbox of real customer questions, filtered to the ones it couldn't answer or that got a thumbs-down.
Type the answer you'd want a customer to get and add it to the assistant's knowledge.
The next customer who asks gets your answer, cited. The gap is closed permanently.
The free plan is a real plan, not a countdown. Upgrade when your customers use it enough to matter.
Upload one document and ask it a question. You'll know within minutes whether it's useful.
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