MakerBay
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Bookings

Publish your availability, let customers book themselves in, and send the reminders that stop no-shows. The assistant can take the booking mid-conversation instead of sending people to a separate page.

Salons, clinics, trades, tutors, studios - anyone whose day is a calendar and whose phone rings during it.

What it does

Builds on Contacts.

Booked from the chat

A customer asking about availability can be booked in the same conversation, without being sent to another site.

Your real availability

Opening hours, breaks, service durations and buffer time, so the slots you offer are slots you can actually work.

Cancel without phoning you

The confirmation email carries a private link, so a customer who cannot make it cancels themselves and frees the slot instead of simply not turning up.

Questions

Does it send reminders before the appointment?

Yes. A reminder email goes out the day before (or two hours before, for same-day bookings), with the same cancel link - so a customer who cannot make it frees the slot instead of no-showing. If the booking is cancelled first, no reminder is sent.

Will it sync with my calendar?

Not in this release. Two-way Google Calendar sync is a per-tenant authorisation project of its own, and we would rather ship a diary that is correct than a sync that is nearly right.

Can I take a deposit at booking time?

Yes. Give any service a fixed deposit and the customer pays it by card to secure the slot: the time is held for 35 minutes while they pay, the booking confirms itself when the money lands, and your diary shows it as paid. A no-show costs the no-show, not you. Money goes straight to your own account through Stripe; MakerBay never holds it and adds no fee on top of Stripe's. Refunds are yours to give from the Payments screen.

Switch on Bookings in minutes

Free plan, no card required. You will know within ten minutes whether it is useful to you.

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