FreeAvailable now

Requests

When the assistant cannot answer, the conversation should not end there. Requests turns that moment into a captured lead or a ticket: the customer leaves their details in the same chat window, you get an email, and the thread is waiting in your dashboard.

Start free See pricing

Businesses where an unanswered question is a lost sale, and anyone who currently loses enquiries in a shared inbox.

What it does

Builds on Contacts.

Included free, up to 500 requests a month.

One widget, not two

Lead capture, feedback and support requests all happen inside the assistant bubble your customers already use. No second popup fighting for attention.

Handoff when it matters

You decide when the assistant offers a handoff: after a failed answer, on specific topics, or whenever the customer asks for a person.

Forms without a form builder

Choose which details to collect - name, email, phone, a note - and the assistant asks for them conversationally.

Everything lands in Contacts

Each request creates or updates a contact, so the same person's history stays together across modules.

Questions

Is this a full helpdesk?

No, and deliberately so. It is a capture-and-reply inbox. If you already run a helpdesk, forward to it instead.

Do I need the assistant to use this?

Yes. Requests lives inside the assistant widget rather than shipping a second script for your site.